Login

To login, go to www.shoshana.com. At the very top of the main page there is a Log In button. Click there to get to the login page (shown below). Enter your account number, username and passwerd, then click the Log In button at the bottom. This is the same username & password combination that you use to login to Rosemark itself.

Figure 144: Getting to the login from www.shoshana.com

Once you successfully login, you will be greeted with the Customer Center. This page has several useful links that only Rosemark Customers can see.  To access schedule information, click on the Rosemark button at the very top, or click on the Rosemark Web App link on the left.

Figure 145: After logging in, you will be at the Customer Center

The Rosemark Web App (for staff) shows a welcome screen with links to active Client & Caregiver lists, as well as the option to change your password and logout.

Figure 146: Web App Welcome screen

Automatic Logout

To help protect against unauthorized persons viewing sensitive data, you will be logged out automatically after 10 minutes of inactivity. Even so, it is a very good idea to log out whenever you are done accessing the information you need.