Bill Rates

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Bill Rates control how much any particular Shift or group of Shifts will cost the Customer(s). These rates may be different on different Services, for different Customers (Payment Obligations) or even on different individual Shifts. 

 

Bill Rates can be set at three different levels: Pay/Bill Code, Payment Obligation and Shift. The Bill Rate at each level provides the default Bill Rate for the levels below it. A lower level may override the settings of the level(s) above it. For example, the Bill Rate on a Payment Obligation will set the default Bill Rate for any Shift beneath it. Any of those Shifts, however, can override that default Bill Rate by setting their own.

 

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Bill Rate hierarchy

 

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Figure 130: Bill Rate hierarchy example

In the figure above, you can see an example of the Bill Rate hierarchy at work. The default rate set on the Pay/Bill Code for an HM Service Type is $22. The Payment Obligation is inheriting that rate, so it's shown in parentheses. On the Shift, the rate has been explicitly overridden, making the Bill Rate on that Shift $25.

 

Bill Rates on the Pay/Bill Code

 

The top level is the Pay/Bill Code. There is one Pay/Bill Code for each Service Type at any given time and it provides the default Bill Rate for any Payment Obligations with that Service Type. To see more about setting up and maintaining your Pay/Bill Codes, go to the Pay/Bill Codes section.

 

Bill Rates on the Payment Obligation

 

Each Payment Obligation maintains its history of Bill Rates. The Bill Rate displayed on the Payment Obligation is the rate that is effective today. If it is inheriting the rate from the Pay/Bill Code, it will be shown in parentheses. If it is explicitly entered (overriding the Pay/Bill Code Bill Rate), it will be shown without parentheses. To manage the Bill Rates of a Payment Obligation, click on the Bill Rate button to bring up the list of its Bill Rates.

 

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Figure 131: Bill Rate list on a Payment Obligation

To add a new Bill Rate, click on Add New.

 

To remove one, click on the "X" next to the Effective Date.

 

To make an existing Bill Rate go back to using the default rate, click on the "X" next to the dollar amount of the Bill Rate itself.

 

Bill Rates on the Shift

A Shift has just a single Bill Rate (not a history of rates). This can either be the rate inherited from the Payment Obligation or it can be an explicitly-entered date. This gives you the convenience of having a default rate for all Shifts on a Service as well as the ability to control the Bill Rate down to the Shift level.

 

The Bill Rate on a Shift can be found on the Hours tab. If the rate displayed is a default rate (inherited from the Payment Obligation or Pay/Bill Code), it will be have a Down Arrow next to it. If you click on the Down Arrow, you can edit the Bill Rate. If the rate is one that has been explicitly entered, it will have an "X" next to it. Clicking on the "X" will cause it to revert to the default rate.

 

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Figure 132: Bill Rates on a Shift (Hours tab)

Pay/Bill Rules

Rosemark lets you further control rates based on certain situations, like short shifts, weekend shifts, etc. To see how to use these "power tools" to streamline your operations, see the Pay/Bill Rules section.